Privacy Policy for Customer

Last updated and effective on: 18th March 2022

LEXUS AUTO CITY (RAMINTRA BRANCH) recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.

Collection of Personal Data

We will collect your personal data that receive directly from you as following:

your account registration
telephone
email address

Types of Data Collected

Personal data: such as name, surname, age, date of birth, nationality, identification card, passport, etc.
Contact information: such as address, telephone number, e-mail address, etc.
Account details: such as username, password, transactions history, etc.
Proof of identity: such as copy of identification card, copy of passport, etc.
Transaction and Financial information: such as purchase history, credit card details, bank account, etc.
Technical data: such as IP address, Cookie ID, Activity Log, etc.
Other: such as photo, video, and other information that is considered personal data under the Personal Data Protection Laws.

Children

If you are under the age of 20 or having legal restrictions, we may collect use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Storage of Data

We store your personal data as hard copy and soft copy. We store your personal data by using the following systems:

Third-party server service providers outside of Thailand

Use of Data

We use the collected data for various purposes:

To create and manage accounts
To provide products or services
To improve products, services, or user experiences
To share and manage information within organization
To conduct marketing activities and promotions
To provide after-sales services
To gather user's feedback
To process payments of products or services
To comply with our Terms and Conditions
To comply with laws, rules, and regulatory authorities

Disclosure of Personal Data

We may disclose your personal data to the following parties in certain circumstances:

Organization: We may disclose your personal data within our organization to provide and develop our products or services. We may combine information internally across the different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.
Service Providers: We may use service providers to help us provide our services such as payments, marketing and development of products or services. Please note that service providers have their own privacy policy.
Business Partners: In relation with our business partners, we may disclose certain personal data to them in order to coordinate and provide our products or services to you and provide necessary information about the availability of our products or services.

Data Retention

We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will erase, destroy or anonymize your personal data when it is no longer necessary or when the period lapses.

Data Subject Rights

Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:

Withdrawal of consent
Data access
Data portability
Objection
Data erasure or destruction
Suspension
Rectification
Complaint lodging

You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, registered mail (if applicable).

Cookies

To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. If you do not wish to have cookies placed on your computer you should set their browsers to refuse cookies before using our website.

Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes of this Privacy Policy, we encourage you to frequently check on our website.

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details:

Data Controller
LEXUS AUTO CITY (RAMINTRA BRANCH)
215 Ramintra, Anusawaree, Bangkhen, Bangkok 10220
Email: [email protected]
Website: https://www.lexusramintra.com
Phone: 02-521-1111 ext 504